What to Say When Offered a Job Over the Phone

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It is common to receive an initial job offer over the phone. Many times, the hiring manager will want to verbally tell you about the offer so that they can express their excitement about the potential of you joining the team, gauge your excitement, and answer any immediate questions.

Receiving a job offer over the phone is exciting, but can be a bit challenging to navigate because you have to think on your feet a bit.

To that end, this article provides some high level recommendations how what to say when you are offered a job over the phone.

What To Say When Offered a Job Over the Phone

1. Thank The Caller for The Offer

The first thing that you want to do when receiving a job offer over the phone is to express gratitude for the opportunity. The company chose you over other candidates and is putting its trust and faith in you to do the job, so it’s important to thank them for the opportunity.

2. Express Excitement

In addition to expressing gratitude, you’ll also want to convey excitement about the opportunity. Now, you may not know if you’re going to accept the job offer. Heck, you may not even be that excited about it. However, a hiring manager will want to feel that you’re excited about joining the team, so if you think there’s a chance that you may accept the offer, make sure to convey excitement to the best of your ability.

3. Ask Immediate Clarifying Questions

While you have the hiring manager on the phone, make sure to use that as a chance to ask any immediate clarifying questions about the opportunity. For example, if you have questions about remote work flexibility, or things of a similar nature that are going to be important to your decision making process, it’s good to get those details clarified on the phone.

4. Request the Offer in Writing

As discussed in the how to respond to a job offer post, it’s critical to make sure you get the offer in writing before informing your current manager about the opportunity.

Getting the offer in writing will ensure that you’re aligned on all of the specifics of what’s being offered. It also helps to validate that the hiring manager has all of the details of the offer formally approved by the company.

So before you get off the phone, make sure to ask that the official offer be sent in writing.

5. Ask About a Deadline

The last thing to do when offered a job over the phone is to ask about a response deadline. It’s important to know how much time you have to make a decision so you can plan accordingly and give your current employer ample time to make a counter offer.

It’s also helpful to negotiate the deadline over the phone so you can avoid a situation where you need to request more time to consider the job offer.

Conclusion

It can be tricky to navigate receiving a job offer over the phone. You won’t have as much time to think about what you’re going to say in a phone conversation versus email communication. That said, if you follow the tips above, you can handle the situation professionally and effectively.

About the author

Dan Slocum

Dan is the founder of Best Fit Work and is a business professional with over 10 years of experience. He has been a hiring and people manager on multiple occasions, and has also gone through the hiring process himself at a variety of different companies. Dan serves as a career counselor on the side. He writes to share content, tools, and resources to help people discover and thrive in their own best fit work.

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